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Monday 09:00 AM - 05:00 PM AEST
Tuesday 09:00 AM - 05:00 PM AEST
Wednesday 09:00 AM - 05:00 PM AEST
Thursday 09:00 AM - 05:00 PM AEST
Friday 09:00 AM - 04:00 PM AEST

Roxy

We are pleased to offer free shipping and returns for <a href="https://www.roxyaustralia.com.au/pages/rewards" rel="noopener noreferrer" target="_blank">Roxy Girl Club</a>&#xA0;members. For all other customers, we offer free shipping for orders above $100.

We are pleased to offer free shipping and returns for Roxy Girl Club members. For all other customers, we offer free shipping for orders above $100.

Do you offer free shipping?

Shipping & Delivery

What’s your return policy?

How do I make a return within Australia?

How do I return an item in store? (Australia only)

Do you offer exchanges?

Warranty and Terms of Use

How do I submit a warranty claim?

How do I return an item within New Zealand?

Wetsuit warranty

Third-Party Retailer Warrranty

Returns and Refunds

Track my order

What is your shipping policy?

Do you ship worldwide?

Split Shipment

Customs Import Duties and Taxes for NZ

Click & Collect

Can I edit or add anything to my order?

What is your cancellation policy?

How do I apply promo/discount codes?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Order Issues

My Orders

What is Roxy Girl Club?

What do I get for joining Roxy Girl Club?

How do I earn offers and rewards?

How do I use a reward?

How do I get free shipping?

What happens if I return items from a loyalty order?

How do I view my points?

My purchase is not appearing in my points balance. What should I do?

Do my loyalty points have an expiration date?

Do my rewards have an expiration date?

Can I use my reward on other Liberated family brands?

How do I update details in my account?

Online & In-Store Sales/Promotions

Loyalty & Promotions

What payment methods do you accept?

Payment

General

Women's Tops & Outwear

Women's Swimwear Tops/Bras

Women's Swimwear Bottoms

Women's Wetsuits & Springsuits

Women's Footwear

Women's Caps & Beanies

Women's Sun Hats

Women's Hooded Towels

Women's Helmets

Women's Snow Gloves

Women's Snow Bottoms

Women's Snow Jackets

Women's Rash Vests

Women's Skirts

Women's Dresses

Women's Shorts & Pants

Women's Size Guides

Girls 8-16 Clothing

Girls 2-7 Clothing

Baby Clothing

Girls 2-7 Footwear

Girls 8-16 Footwear

Girls 2-7 Snow Gloves

Girls 8-16 Snow Gloves

Girls Snow Helmet

Girls 2-7 Hats & Beanies

Girls 8-16 Hats & Beanies

Girl's Size Guides

Size Guide

When will my gift card expire?

Can I buy a physical gift card?

Can I use my e gift card in store?

When will I receive my gift card?

Can I earn loyalty points on gift cards?

Can I use more than one gift card at checkout?

How do I redeem my gift card?

How do I check my gift card balance?

Can I get a refund?

Can I purchase a gift card to use in NZ

Gift Cards

Contact Us

Do you offer free shipping?Updated 8 months ago